WordPress Support & Help
Whether it's an acute emergency or proactive optimization: On this page you will learn how we can support you with targeted help and long-term support for your WordPress website.
In case of acute problems, please click on the Emergency Checklist button and follow the steps described there – this will allow us to support you faster and more effectively.
Proactive Maintenance & Optimization
WordPress maintenance
Ensure your website runs smoothly with regular maintenance. Prevent problems before they arise.
Website-Performance
Speed up your website and improve Core Web Vitals. Keep visitors engaged and increase your conversion rate.
Security & Monitoring
We monitor your website around the clock and proactively perform threat patches so you don't have to worry.
Improved visibility
Improve your visibility and user experience through optimized website structure and performance. Attract more visitors.
WordPress Emergency Checklist
To help us faster: Take a look at our WordPress emergency checklist beforehand – it shows you simple steps you can check yourself before contacting us. This will make support even more efficient.
Is there a backup?
Can a backup be restored? Or were important changes made that haven't been backed up yet?
Have any updates been performed recently?
Did you update WordPress, plugins, or themes before the problem occurred? Updates can sometimes cause conflicts.
Did you receive any emails from the hosting provider?
Messages from the hosting provider (e.g., regarding maintenance or outages) often provide important information.
Can you still access the WordPress backend?
A working login helps us to find the cause more quickly.
Do you have access to your hosting account?
If necessary, we can check settings there or fix more complex problems.
Step 1: Write to us!
Let's take a short walk together. Afterwards, we'll discuss what best suits your project. At our WordPress agency in Zurich, we place great value on a trusting and respectful collaboration.
Alternatively, we are also available by phone.